Returns & Exchanges

At hjmbike, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges on all items in original, unused condition. We are committed to ensuring you have the right equipment for your peak performance.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship to Warehouse

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our technicians inspect the gear for quality assurance, your refund or exchange will be processed within 5-7 business days to your original payment method.